BGCA operates the Hotline Service for Parents and Carers on Monday, Wednesday and Friday 14:30 – 16:30 as a supporting source through telephone contact by offering guidance and counselling for those who have the following situations:

• Parenting/ Parent-child communication
• Mental Well-being
• Psychological Trauma

Our counsellors would provide:

• Telephone guidance and counselling;
• Referring clients to other appropriate service units in order to meet their needs;